People tell you that Human Skills matter in the AI age, we provide the practical, daily tools you need to build them.
Anchored in the seven SPARKLE Human Skills and the SPOT + Measure = Upgrade methodology, this book offers a repeatable, five-second practice that rewires the subconscious patterns driving your conduct - a practice that compounds into lasting cultural change.
A practical and actionable guide to shaping the cultures you want within organisations. This book moves beyond discussions of organisational culture and introduces an effective method for self-generating small actions to take in Moments that Matter. The focus is on the conduct within interactions and relationships that define and influence these moments that matter.
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We are living in a world where technology continues to replace humans in many jobs. This creates uncertainties, making it vital to rethink how we learn and adapt to new work environments.
This book is about how we can cultivate human skills, take ownership of ourselves, our teams, and our organizations by taking micro actions to shape the desired cultures, thereby inserting meaning into our work.